Shipping policy

At Palmetto Bibles, we take great care with your Bible from the moment it arrives at our shop until the moment it makes its way back to you. Please read the information below so you know what to expect throughout the shipping process.

Sending Your Bible to Us

After you place your order, Palmetto Bibles will email you an order confirmation along with the address where your Bible should be shipped.

When sending your Bible to us, please:

  • Pack your Bible in a sturdy box. Please do not use a padded envelope. Place the Bible inside a sealed plastic bag before packing it in the box. Moisture is one of the most common causes of damage to books during shipping.

  • Use a shipping service with tracking. Please write your full name on the outside of the package so we can easily match your Bible to your order when it arrives.

  • Insure your package. We recommend insuring the Bible for an amount that reflects its value to you. Standard Priority Mail includes limited insurance coverage, but additional insurance may be appropriate for a Bible that is particularly valuable or irreplaceable.

  • Include a note inside the package with your full name, email address, and order number.

Risk of Loss or Damage While Shipping to Us

Palmetto Bibles is not responsible for loss or damage that occurs while your Bible is in transit to our shop. We strongly recommend using a reputable carrier, tracking your package, and purchasing appropriate insurance.

Once your Bible arrives safely at Palmetto Bibles, it becomes our responsibility. We inspect every Bible when it arrives and will email you to confirm that we have received it.

Turnaround Time

Our current turnaround time is approximately 2–3 weeks from the date your Bible arrives at our shop.

Please keep in mind that this is an estimate, not a guaranteed completion date. Every Bible is unique, and the condition of an older or well-loved Bible may sometimes require additional work that could not have been anticipated when the order was placed.

If we expect your project to take longer than the estimated turnaround time, we will let you know. You are also welcome to contact us at any time for an update on your Bible.

Return Shipping

Return shipping is free within the continental United States.

Once your rebinding is complete, we generally ship your Bible within 1–3 business days. Delivery typically takes approximately 5–7 business days after shipment, depending on the carrier and destination.

Your Bible will be shipped with tracking and insurance, and we will email you the tracking information when your package leaves our shop.

Please note that carrier delays are outside of our control, so delivery times are estimates rather than guarantees.

Shipping Outside the Continental United States

If you are located outside the continental United States, please contact Palmetto Bibles before placing your order. We will provide a shipping quote based on your location.

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.

Address Accuracy

Please carefully review your shipping address before completing your order.

Palmetto Bibles is not responsible for additional shipping or reshipping costs resulting from an incorrect, incomplete, or undeliverable address provided by the customer. If a package is returned to us because of an incorrect or incomplete address, the customer will be responsible for the cost of shipping it again.

Questions About Shipping

If you have any questions about sending your Bible to us or receiving it after your rebind is complete, please don't hesitate to contact us. We're happy to help make the process as easy and straightforward as possible.